Refund & Returns Policy

We aim to make your shopping experience smooth and worry-free.

Eligibility for Return

• Products can be returned within 5 to 15 days after receiving the product back to us.

• Items must be unused, unwashed, and in original packaging with all tags attached.

• Sale or discounted items are not eligible for return or refund.

Refund Process

• Once we receive the returned item, it will be inspected for quality.

• Refunds will be initiated within 15 business days after approval.

• The refund will be processed to your original mode of payment.

Exchange Policy

• Exchanges are subject to product availability. If unavailable, a refund will be processed.

Return Shipping

• Customers are responsible for the cost of return shipping unless the item is defective or incorrect.

Contact for Refunds & Returns

📧 team@ellorahclothing.com
📱 8588873806 (WhatsApp only)